Uncategorized Archives - Call To Action

18 Dec

Every day, small business owners make tough choices about where to invest their limited resources. They juggle pr...

24 Aug

It’s surprising how often I have a less-than great customer experience. Whether it's a support call, sales prospect, or valued custome...

01 May

Not to state the obvious, but one of the most important care-abouts for customer satisfaction is responsiveness. Although it may ...

01 May

Summertime is a great time to work on the business instead of in the business – For all the owners, service delivery folks, help desk l...

01 May

I’m not talking about my personal life but rather employee relationships. Like other hiring managers and leaders, we have all experien...