Leadership Coaching & Continuous Improvement
LEADERSHIP COACHING & CONTINUOUS IMPROVEMENT
Frameworks only work if someone owns them. Ongoing, hands-on coaching that helps your leadership team adopt what’s been built, hold the line on it, and keep improving as the business grows.
Develop Leaders Who Can Execute
A new sales process or client success framework can look great on paper and still fail in practice, not because the thinking was wrong, but because no one kept it alive after week three. Old habits creep back in. Accountability gets fuzzy again. The team quietly reverts to whatever’s easiest instead of what was agreed on.
That’s not a framework problem. It’s a leadership execution problem, and it’s the reason most process improvements stall out after the initial push.
Dori Spade provides ongoing Leadership Coaching & Continuous Improvement built on 17 years leading MSPs from $8M to over $100M in revenue. This isn’t a one-time engagement. It’s a recurring, bi-weekly coaching relationship focused on helping your leadership team adopt, refine, and sustain the processes that actually drive growth, long after the initial project work is done.
What Leadership Coaching Can Do For You
How ongoing coaching turns a good framework into a lasting habit.
Reinforce Client Adoption
The first 90 days after rolling out a new process are the highest-risk window for it quietly falling apart. Ongoing coaching keeps leadership focused on adoption during exactly the period when it’s easiest to slide back into old habits.
Leadership Accountability
A process is only as strong as the people responsible for running it. We work directly with your leadership team to reinforce ownership and follow-through, so results don’t depend on any one person remembering to care.
Develop Team Performance
Executing a new framework well is a skill, not a given. Coaching builds the leadership capability to run QBRs, manage handoffs, and hold their own teams accountable, so performance improves at every level, not just at the top.
Refine as You Grow
What works at $10M in revenue doesn’t always work at $30M. Ongoing coaching means your processes get revisited and refined as the business changes, instead of quietly becoming outdated the way most “set it and forget it” frameworks do.
Anyone can hand you a framework and walk away. We stick around for the part where it actually has to work.
What To Expect Working With Dori
With more than 17 years of experience building and scaling leadership teams inside managed service providers, Dori provides direct, recurring coaching, typically on a bi-weekly cadence, designed to function as an ongoing advisory relationship rather than a task-based engagement.
Coaching built around whatever your leadership team is actually working through right now, whether that’s adopting SSDM or SCSM, or a broader leadership challenge.
If you’ve rolled out good processes before and watched them fade within a quarter, this is the relationship that keeps them alive.
Direct, recurring access to Dori, not a rotating cast of consultants or a framework left to gather dust after the kickoff call.
Start the coaching relationship that turns your frameworks into lasting execution.
I had the opportunity to work with Dori for several years while at EveryNetwork. She is a strong operations manager, and was able to successfully drive both daily operations and new initiatives across a number of teams and clients.
As VP of Services, she is a skilled strategic planner for clients and possesses the unique ability to advocate for clients, while also maintaining the delicate balance of the limitations and restrictions of internal teams and contracted services.
Customer Success, Apogee IT Services
Leadership Coaching & Continuous Improvement
Frameworks only work if someone owns them. Ongoing, hands-on coaching that helps your leadership team adopt what’s been built, hold the line on it, and keep improving as the business grows.
CONTACT US
CHANNEL PARTNERSHIP ADVISORY SERVICES
Gain insights to navigate the future, plan a viable path to successful relationships with partners, and set a great precedent for higher adoption of your products and services.
Develop Leaders Who Can Execute
A new sales process or client success framework can look great on paper and still fail in practice, not because the thinking was wrong, but because no one kept it alive after week three. Old habits creep back in. Accountability gets fuzzy again. The team quietly reverts to whatever’s easiest instead of what was agreed on.
That’s not a framework problem. It’s a leadership execution problem, and it’s the reason most process improvements stall out after the initial push.
Dori Spade provides ongoing Leadership Coaching & Continuous Improvement built on 17 years leading MSPs from $8M to over $100M in revenue. This isn’t a one-time engagement. It’s a recurring, bi-weekly coaching relationship focused on helping your leadership team adopt, refine, and sustain the processes that actually drive growth, long after the initial project work is done.
What Leadership Coaching Can Do For You
How ongoing coaching turns a good framework into a lasting habit.
Reinforce Adoption After Implementation
The first 90 days after rolling out a new process are the highest-risk window for it quietly falling apart. Ongoing coaching keeps leadership focused on adoption during exactly the period when it’s easiest to slide back into old habits.
Strengthen Leadership Accountability
A process is only as strong as the people responsible for running it. We work directly with your leadership team to reinforce ownership and follow-through, so results don’t depend on any one person remembering to care.
Team Performance
Executing a new framework well is a skill, not a given. Coaching builds the leadership capability to run QBRs, manage handoffs, and hold their own teams accountable, so performance improves at every level, not just at the top.
Marketing Materials Assessment
What works at $10M in revenue doesn’t always work at $30M. Ongoing coaching means your processes get revisited and refined as the business changes, instead of quietly becoming outdated the way most “set it and forget it” frameworks do.
Anyone can hand you a framework and walk away. We stick around for the part where it actually has to work.
What To Expect Working With Dori
With more than 17 years of experience building and scaling leadership teams inside managed service providers, Dori provides direct, recurring coaching, typically on a bi-weekly cadence, designed to function as an ongoing advisory relationship rather than a task-based engagement.
Coaching built around whatever your leadership team is actually working through right now, whether that’s adopting SSDM or SCSM, or a broader leadership challenge.
If you’ve rolled out good processes before and watched them fade within a quarter, this is the relationship that keeps them alive.
Direct, recurring access to Dori, not a rotating cast of consultants or a framework left to gather dust after the kickoff call.
Start the coaching relationship that turns your frameworks into lasting execution.
Testimonials
I had the opportunity to work with Dori for several years while at EveryNetwork. She is a strong operations manager, and was able to successfully drive both daily operations and new initiatives across a number of teams and clients.
As VP of Services, she is a skilled strategic planner for clients and possesses the unique ability to advocate for clients, while also maintaining the delicate balance of the limitations and restrictions of internal teams and contracted services.
Customer Success, Apogee IT Services
Speak With Dori
Discover how ongoing Leadership Coaching can turn your frameworks into lasting execution.